New Technology

A few questions:

  • Do you have a desire to make your business better?
  • Do you want more production, less downtime and higher quality?
  • Do you want the ability to service more customers, better manage your data and generate more revenue this year?

If you answered yes, you may need new technology.

What is new technology?

Simply, it’s the solution we implement after we have captured your current business process, identify its strengths and weaknesses and determined how it can be better with changes in existing technology.

Our Approach

When Will Holmes Consulting works with a growing company, we look at the entire process.  We want to know how marketing, sales, customer service, operations, accounting and technology all work together to attract, convert and maintain customers and consistently produce a high quality product or service.  We work with your staff and managers to fully document your business processes, detailing how your staff and technology truly interact with internal and external customers, and with each other.  Then, we work with you to develop a strategy for process re-engineering and the addition of new technology to increase overall efficiency and greater revenue.

Our team is made of Information Systems and Technology experts, Call Center Technology experts, Customer Relationship Management (CRM) experts, and Business Operations Consultants. We work with you to research, find, and implement the right technology for your business.  We plan, manage and implement the new technology, meeting with you throughout  to ensure project success.

Our Specialties

  • Call Center Planning and Optimization
  • Hardware and Software Recommendations
  • Customer Service Integrated Phone Systems
  • Sales Process Lead Management
  • Customer Relationship Management (CRM) Integration
  • SalesForce Integration
  • Outsourced IT and Managed Services
  • Process Re-Engineering
  • New Technology  Implementation
  • New Websites and Website/Process Integration

Our Clients

We have provided technology recommendations and solutions for clients in the following industries:

  • Accounting
  • Art and Culture
  • Beauty and Hair
  • Debt Management and Debt Settlement
  • Department of Defense
  • Government Contracting
  • Health and Wellness
  • Human Resources, Training and Development
  • Legal
  • Mortgage and Real Estate
  • Music and Entertainment
  • Non-Profit Community Enrichment
  • Restaurant and Hospitality
  • Royalty Collection and Distribution
  • Solar Energy

We are ready to help you maximize your organization. To schedule a consultation, enter your information below:

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