About WHC

About WHC

Will Holmes Consulting (WHC) is an award winning, MBE certified, business management and technology consulting firm in Baltimore, Maryland. We serve government agencies, universities, growing companies and non-profit organizations and thousands of startups and entrepreneurs around the world.


Our Clients and Partners include:

Government Agencies
The U.S. Department of Defense, The U.S. Small Business Administration, The City of Baltimore, Washington, DC Procurement Technical Assistance Center, Maryland Small Business Development Center, Mayor’s Office of Employment Development, Municipal Employees Credit Union…

Universities
The University of Baltimore, Morgan State University, Towson University, Community College of Baltimore County…

Growing Companies
The Harbor Bank of Maryland, Wells Fargo Bank, Bank Of America, Sony Music, Aerotek, ByteCubed, Reinvent U Bootcamps, Cranked Up Cardio, Praeses, Global Neighbor, Figure Engineering, …

Non-Profit Organizations
The National Urban League, The Greater Baltimore Leadership Association, The Reginald F. Lewis Museum, The Executive Leadership Council, Strong City Baltimore, SoundExchange, The Great Blacks in Wax Museum…


OUR BUSINESS MANAGEMENT AND TECHNOLOGY SOLUTIONS: 

BUSINESS MANAGEMENT

Business Planning and Marketing Strategy- We use a phased approach to develop your value proposition, examine the market, identify your target customers, and understand the channels your target customers use to receive information. We work with you to define your expenses and pricing model and develop financial projections to determine the returns you can expect on your investment.

Executive and Entrepreneur Coaching- We help you take your new idea and develop it; understand the processes, procedures, costs and challenges associated with it and work with you to create a sustainable business model or project plan.

Subject Matter Experts and Staffing- Based on your business need, we provide you with the personnel with the experience and knowledge to assist you in your business objective. We offer Business Analysts, IP Consultants, Accountants, CPAs, Legal Advisors, Digital Marketing Specialists, Government Procurement Experts, Data Analysts, Web Designers, Graphic Designers, and many more.. We have a database of over 1000 professionals that we can add to a team when needed.

Data Analysis and Management-  Our team of experienced data analysts translate your numbers into visual presentations that you can use to make better business decisions. We can send one analyst or a team, for long or short term projects, to assist with requirements analysis, business requirements, process change, software development life cycle and user acceptance testing.

Project Management- Our team of project managers are certified and experienced professionals, ready to assess the needs, goals and time frame of your initiative and manage all required resources to ensure success. Skills include Agile Methodologies, Software Project Management, Software Development Life Cycle, Scrum, Cloud Computing, Project Portfolio Management, Project Delivery, Vendor Management and Business Process Improvement.

Fundraising and Event Management- Our team works with non-profit leaders and staff to identify the value they bring to donors, sponsors and members.  We also identify how to reach your target markets. We work with your board and help them embrace the concept of raising funds for the organization in order to support the mission. Additionally, we assess and implement the technology needed to support the marketing and fundraising processes and overall mission.

Business Development- We work with organizations to help them identify their target markets, understand government procurement cycles and budgets,  We help develop value propositions, pitch presentations and marketing materials to support the marketing and sales process. Our process helps growing companies and government contractors understand the needs of their true customers and how to best connect with them.

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TECHNOLOGY

New Technology Development, Testing and Implementation- We offer website optimization, SalesForce implementations; call center technical training and utilization; customer relationship management (CRM) system design; new cloud phone systems; new databases; data cleansing; optimized hardware; new software testing, rollout and training; infrastructure assessments and outsourced IT department support.

Web Design, SEO, Digital Marketing, CRM and E-Commerce- We offer options to help your organization maximize lead generation and conversion of online prospects. We handle the web design, E-Commerce integration, social media, Google Ads, Analytics, SEO, Ad creation, lead generation, CRM integration and management, pipeline management and more… We can simply advise or manage everything for you, depending on the needs of your organization.

Technical and Soft Skills Training- We assess your business needs, staff challenges and knowledge gaps and develop a training session or curriculum to develop your team’s understanding of the new technology, new process or new initiative. We also help managers and staff elevate their leadership skills, communication techniques and customer interactions.

Reporting and Metrics- We work with your leadership and staff to identify the behaviors that cause the desired end results and develop triggers and reporting to capture the volume, frequency and efficiency of these behaviors. Examples of these behaviors would include how many attempts were made to make contact or how long inquiries from the website sat untouched before someone called. These behaviors lead to sales and if measured and documented can be focused upon and enhanced.

Intellectual Property, Patents, Licensing and Trademarks- Our IP experts will work with your leadership and Research & development teams to identify the parts of the process and concept that may be valuable and eligible for the patent process. Additionally, we examine the possibilities of licensing your solution as a revenue generator and the need for protecting your name, logos and slogans via the trademark process.

SBIR/ STTR Commercialization and Government Procurement Navigation- We work with your team to move from Phase 1 to Phase 2 and identify avenues for Phase 3 or further commercialization in the government via other agencies and procurement options. Additionally, we help you identify the possibilities of dual use and selling to primes, other businesses and to the public when possible.

Outsourced IT- Our Information Technology, Network Engineers and Help Desk Experts work with you to keep your business operations up and running.  We support, monitor and maintain your servers, phone system, data storage, desk tops and laptops.  We proactively look for potential risks and fix them before they become a concern. We backup your data and keep it safe.  Additionally, we help you to develop and implement an emergency recovery plan.


Outreach to Startups
Through events and workshops via our outreach divisions Baltimore Professionals and Entrepreneurs, 30 Steps for Startups and our annual MoneyBaltimore conference, we have helped thousands of new companies develop their ideas and help turn their dreams into sustainable business models.  Follow the links for access:

Baltimore Professionals and Entrepreneurs (Over 5000 members)

MoneyBaltimore Minority and Small Business Conference  (Every year in May)

30 Steps for Startups (Online Curriculum for Startups in the U.S.) 

GiveBaltimore (Cooperative Fundraising for Non-Profits)


About our Founder, Will Holmes

Will Holmes is a trusted business adviser with clients and partners including The U.S. Department of Defense, The Small Business Administration, SoundExchange, Sony Music, The University of Baltimore, The Harbor Bank of Maryland, Wells Fargo Bank, The National Urban League, The Greater Baltimore Leadership Association, Reginald F. Lewis Museum, and many more…

Mr. Holmes has over 20 years of experience helping organizations increase revenue and efficiency by streamlining existing processes, creating new systems and providing marketing strategy and customized training to executives and staff. In 2006, Will Holmes founded WHC, a business management and technology consulting firm, serving government agencies, non-profit organizations and hundreds of small and growing companies across the United States.

Mr. Holmes is a highly-recognized, award-winning business consultant with an engaging personality, incredible business acumen and over 2 decades of experience in helping companies make more money. Will Holmes has worked with hundreds of entrepreneurs and growing businesses, helping them to create structure for their vision and implement the processes and technology to support their goals.  He works in the Baltimore community with various charities and organizations to create opportunities for aspiring entrepreneurs, youth and the underserved.

Will Holmes Consulting has received two Certificates of Recognition from the Mayor’s Office of the City of Baltimore (two different administrations), and accolades from The Greater Baltimore Leadership Association, Municipal Employees Credit Union (MECU), National Association of African Americans in Human Resources, and the Mayor’s Office of Employment Development for its work with aspiring entrepreneurs and youth.

Additionally, Will Holmes regularly leads workshops for the Small Business Administration, and has created a 26 page Marketing Essentials E-Workbook that has been highly praised by SBA workshop attendees, growing businesses, and new entrepreneurs. Will Holmes also founded a social group called Baltimore Professionals and Entrepreneurs that meets throughout the month to discuss career and entrepreneur challenges and engage in learning and development workshops.  The group currently has over 5000 active members. (Watch video of Will Holmes speaking)

Prior to starting Will Holmes Consulting, Will Holmes worked as a Director at SoundExchange (digital performance royalty distribution); Director of Operations for Debt Shield (debt settlement); General Manager for Amstar Mortgage (mortgage lending); Call Center Director for Residential Lending Corporation (mortgage lending); and Manager of the Outbound Call Center for Amerix (debt management).

Will attended the University of Maryland, Baltimore County.  Will currently lives in Baltimore with his Son, William.